powerbits
IT Services
About
PowerbITs Makes it happen
Technology has never been for accessible or affordable. Your business can now enjoy significant advantages previously only available to large organisations.
If you are an innovative, quality-focused small to medium size business, join forces with PowerbITs for IT support from a friendly and pragmatic provider.
We understand core business issues, and our advice is tailored to your needs and always explained in plain English.
• Innovation,
• Improved customer relationships
• Lower costs
• Business growth
• Business agility
• Competitive edge
• Higher productivity
Managed Services through PowerbITs will help you streamline your financial reporting, production, sales management and even customer relationships. We can set up on site or through Cloud servers.
After we take you through our IT survey during an initial meeting we will work out where your pain points are with technology and summarise how we can fix them for you by offering a monthly managed service plan from options table.
|
REMOTE & ON SITE IT SUPPORT |
Power Up IT |
Professional Office IT |
IT Department |
Corporate IT |
CTO |
|
Resolve PC & Mac workstation issues including anti-virus |
X |
X |
X |
X |
X |
|
Manage network: basic router, WIFI and switches |
X |
X |
X |
X |
X |
|
Manage printing |
X |
X |
X |
X |
X |
|
Manage internet domains and |
|
|
|
|
|
|
DNS |
X |
X |
X |
X |
X |
|
Manage email |
X |
X |
X |
X |
X |
|
New employee IT onboarding |
|
|
|
|
|
|
process |
X |
X |
X |
X |
X |
|
Implement Backup 3-2-1 |
|
|
|
|
|
|
Strategy |
X |
X |
X |
X |
X |
|
Manage servers including regular log checks and security patching |
|
1 |
3 |
>3 |
>3 |
|
Management of Microsoft |
|
|
|
|
|
|
Volume Licensing |
|
X |
X |
X |
X |
|
Relevant support for third party line of business applications |
|
X |
X |
X |
X |
|
Backup Monitoring & Reporting |
|
X |
X |
X |
X |
|
Manage UPS |
|
X |
X |
X |
X |
|
Manage thin clients |
|
|
|
X |
X |
|
Manage inter-office WAN |
|
|
|
X |
X |
|
Manage Azure Cloud |
|
|
|
|
|
|
Resources |
|
|
|
X |
X |
|
Manage Internet Broadband |
|
|
|
|
|
|
Accounts |
|
|
|
X |
X |
|
Manage complex networks |
|
|
|
|
|
|
(e.g. VLANs, WIFI mesh) |
|
|
|
X |
X |
|
Manage smart phones & |
|
|
|
|
|
|
tablets |
|
|
|
X |
X |
|
Maintain UPS |
|
|
|
X |
X |
|
SUITABLE FOR |
5 - 10 Employees |
10 - 25 Employees |
25 - 50 Emplyees |
50 - 100 Employees |
>100 Employees |
|
ON SITE SUPPORT INCLUDED |
Call out |
Once Monthly |
Twice Monthly |
Once Weekly |
As required |
|
COVERAGE |
0800-1800 M-F |
0800-1800 M-F |
0800-1800 M-F |
0800-1800 M-F |
Extended Support |
Services
Server Cloud
World class security, server management, current software and protection from local power or internet outages
Desktop Support
PC and Mac support, including antivirus to keep your business machines connected and protected
Software
Monitor and report on your IT environment, including server and systems status, antivirus and security patches
Mobile Management
Keep your business machines connected and protected
Printing
Manage and deploy your printers cost effectively and efficiently for all users
Backups (local and offsite)
Systems and data backup, on and off site, monitored and managed for best practice and peace of mind
Networking / Remote Access
Ensure your network is running efficiently with faster internet so you maximise productivity
Get Email anywhere, any time and on any device.