Blog List

Paradigm Shift noun a fundamental change in approach or underlying assumptions. The way products and services are purchased in 2019 has changed and has been changing since the 1960s starting with IBM’s Online Transaction Processing (OLTP) technology. We just didn’t realise that as a society we were being trained by stealth over the last 50 years. Think of a frog and bringing a pot of water to the boil... Researching and buying products and se...

I remember looking for solutions to established problems or being at that stage of looking for problems in my organization, defining what they are then prioritizing them? I knew I didn’t know what I needed to know. I didn’t even know if I had a problem because I didn’t know of a better way to do or achieve something. I knew what I knew but felt there should be ways of improving things, so research began. Understanding Your Procurement Values There are four stage...

  CRM is the abbreviation of Customer Relationship Management. Every small business owner deeply understands the importance of customer relationships to succeed in the business.  Customer relationship management is all about keeping the customers satisfied. When customers are happy, they are willing to buy more products/services from you and they recommend you to others. However, keeping customers happy requires a personalized approach. Businesses need to understand customer...

Being certified to supply services to government opens doors and exposes your business to the possibility of substantial revenue increase. Commscloud has provided Government Accreditation Services for a number of organisations in the ICT space looking to provide services to State and Federal Governments. Accreditation can be costly and time consuming diverting you from focusing on your core bu...